Frequently Asked Questions
π¦ When will my order arrive?
Orders are processed within 1β2 business days. Delivery within Romania typically takes 2β5 business days after dispatch.
π Where do you deliver?
We currently ship within Romania.
π How can I track my shipment?
You will receive a tracking link via email once your order has been dispatched.
π³ Which payment methods do you accept?
We accept secure online payments including major credit and debit cards.
π Can I return my order?
Yes. Returns are accepted within 30 days, provided the cap is unused and in its original condition.
β What if I receive a damaged item?
Contact us within 7 days with photos and your order number. We will resolve the issue promptly.
π§’ Are your caps suitable for daily wear?
Yes. Our caps are designed for everyday comfort, durability, and long-lasting style.
π¬ Need more help?
Email: info@krisonic.com
Phone: +40 762 810 504
Monday to Friday, 9:00 AM β 5:00 PM
Thank you for shopping with krisonic.com. Weβre committed to making your experience smooth, secure, and enjoyable.